• Scheduling Lessons: Lesson times for the Small Bite and Big Bite plans will be scheduled upon registration. For the Any Bite plan, lessons should be scheduled at least 48 hours in advance to ensure lesson quality.
• Rescheduling and Cancellations: If you need to reschedule or cancel a lesson, please notify us in writing at least 24 hours in advance to avoid any fees. In the event of an emergency or sickness, students are allowed one emergency cancellation per term. Please provide written notice at least 2 hours in advance.
• Cancellation Fees: A full session fee will be charged if notification is made less than 24 hours before the scheduled time.
• Video Replay for Private Groups: If a member of a Private Group cannot attend a lesson, please notify us in writing at least 24 hours in advance to request a video replay, which will be available until the end of the term. Please note that video replays will be provided only upon request.
• By registration, students consent to adhere to these policies. For more details, please visit our Terms of Service page.

All in-person classes are held at our main location near Xinyi Anhe Station, Taipei, or at designated classrooms arranged by us, depending on availability and scheduling needs. We do not offer on-site visits for private lessons; any requests for alternative locations will incur additional charges and must be held in classrooms provided by us. On-site visits are available only for corporate group sessions.

• Our main curriculum uses the 當代中文課程 A Course in Contemporary Chinese Series, supplemented with worksheets, online resources, and more.
• If you prefer a different course book, please inform us, and we will provide customized pricing to accommodate your preferences.