Welcome to Bitesize Chinese 一口中文！

Welcome to Bitesize Chinese (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services. Please read the following carefully.

Updated: October 19, 2024

1. Scope of the Privacy Policy (隱私權保護政策的適用範圍)

This Privacy Policy applies to the collection, processing, and use of personal data through the Bitesize Chinese website and services. It does not cover external websites linked from our platform or personnel not directly managed by Bitesize Chinese.

2. Collection, Processing, and Use of Personal Data (個人資料的蒐集、處理及利用方式)

When you visit or use our website, we may collect personal information from you for the purpose of providing better services. This information may include but is not limited to:

  • Personal identification: such as your name, email address, phone number, and social media accounts.
  • Financial information: such as credit card or bank account details, handled by our payment service providers.
  • Device and application information: including IP addresses, cookies, browser type, and geographic location data.
  • Other data: inquiries or feedback related to our courses.

We use your personal data solely to provide our services, process your payments, respond to your inquiries, and improve our offerings. Your financial data, such as credit card details, is handled by third-party payment providers (e.g., PayPal) and not stored by Bitesize Chinese.

3. Protection of Your Data (資料之保護)

We are committed to protecting your personal information and take reasonable precautions to safeguard it. While we strive to ensure the security of your data, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take measures to protect your own information when using our website, such as using secure passwords and limiting the sharing of sensitive data.

Only authorized personnel can access your personal information, and they are required to uphold confidentiality. If any third parties are engaged to assist in providing our services, they are also required to comply with strict confidentiality and data protection standards.

4. External Links (網站對外的相關連結)

Our website may contain links to other websites. Please note that the privacy practices of these linked sites are not covered by this Privacy Policy. We recommend you review the privacy policies of those websites before providing any personal information.

5. Sharing of Personal Data with Third Parties (與第三人共用個人資料之政策)

We will not sell, exchange, or share your personal information with third parties, except in the following circumstances:

  • With your explicit written consent.
  • As required by law.
  • To protect your life, body, freedom, or property.
  • To cooperate with public agencies or academic institutions for statistical or academic research, ensuring the data is anonymized and unidentifiable.
  • To prevent harm to Bitesize Chinese or others, or in the case of violations of our Terms of Service.
  • To facilitate business functions through authorized third-party service providers (e.g., payment processors), with appropriate supervision.

6. Use of Cookies (Cookie之使用)

We use cookies to enhance your experience on our website. Cookies are small data files stored on your computer that allow us to track your preferences and usage patterns. You may adjust your browser settings to refuse cookies; however, some website features may not function properly without them.

7. Photography and Recordings (攝影與錄音錄影)

As part of our services, we may take photographs or record video and audio during online or in-person lessons for the following purposes:

  • Class Activities: To review class participation or provide materials for students who missed a lesson.
  • Marketing and Promotion: We may use photographs or recordings for promotional materials, such as social media posts or website content, but only with your prior consent.
  • Consent: We will always ask for your explicit consent before using any recordings or photographs containing your image or voice for marketing purposes. If you do not wish to be recorded or photographed, please inform us ahead of time.

7. Amendments to the Privacy Policy (隱私權保護政策之修正)

We may update this Privacy Policy as needed. Any changes will be posted on our website, and the revised policy will take effect upon posting. Please check this page regularly to stay informed about how we are protecting your information.